Case studies

Accessibility

Hinge: Building an Accessibility Program from Scratch

Built Hinge's accessibility program from a handful of reference pages into a company-wide practice spanning design, engineering, QA, research, and product strategy — including features like Match Note, shipped in direct response to LGBTQIA+ and neurodivergent dater feedback.

Service Design

GRID: Google's Rising Influencers with Disabilities Program

Creative direction and accessibility subject-matter expertise for GRID, Google's first-of-its-kind experiential learning program pairing disabled nano/micro social media influencers with mentors, brands, and Google product teams.

Accessibility

Waymo: Inclusive Wayfinding Research

Research and design work supporting Waymo's Inclusive Design Challenge submission — testing wayfinding concepts with blind and low-vision riders across two rounds of research, contributing to Waymo's 2022 DoT Inclusive Design Award.

Operations

E*Trade Accessibility Team

Co-founded E*Trade's accessibility program from the ground up, turning a reactive, audit-driven process into a proactive practice trusted by blind and low-vision investors.